Refund policy
We have a 5 day return policy, which means you have 5 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@hfapark.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, Final Sale items (i.e. discounted items that will not be restocked), or anything that is one time such as stickers.
Refunds
If an order has not been shipped a refund can be offered. If it has shipped an exchange or store credit is the only option.